Terms of Service
Introduction
Welcome to Toursouvenirsmerch. These Terms of Service govern your access to and use of https://www.toursouvenirsmerch.com/, including purchases made through our website.
Throughout these Terms, “Toursouvenirsmerch,” “we,” “us,” and “our” refer to Toursouvenirsmerch. “You” and “your” refer to visitors, customers, and other users of our website.
By accessing our website or placing an order, you agree to these Terms and any policies referenced within them. If you do not agree with these Terms, please do not use our website.
1. Website Use
You may use our website for lawful personal and shopping purposes.
When using Toursouvenirsmerch, you agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to interfere with the operation or security of the website.
- Introduce malicious software, harmful code, or other disruptive technology.
- Attempt to gain unauthorized access to our website, systems, or accounts.
- Use website content in a way that violates applicable law or the rights of others.
- Submit false or misleading information in connection with an order or transaction.
We may restrict access to the website when reasonably necessary to protect our customers, website, systems, or business.
2. Product Information
We aim to provide clear and accurate information about products offered on Toursouvenirsmerch, including product descriptions, images, prices, available options, and other relevant details.
Product appearance may vary slightly depending on factors such as screen settings, lighting, photography, and device displays.
We may correct typographical errors, inaccurate information, or omissions when identified.
Product availability may change without notice.
3. Pricing
Product prices are displayed on our website and may change from time to time.
The price applicable to an order is the price displayed during the applicable checkout process, subject to correction of genuine errors where permitted by law.
Any applicable shipping charges or other charges will be presented during checkout before the order is submitted.
4. Orders
Submitting an order through Toursouvenirsmerch does not necessarily mean that the order has been accepted.
After an order is submitted, we may send an electronic confirmation acknowledging that we received it.
We may be unable to accept or fulfill an order for reasons including:
- Product unavailability
- Incorrect pricing or product information
- Payment authorization problems
- Suspected fraud or unauthorized activity
- Incorrect or incomplete customer information
- Technical or operational issues
If an order cannot be fulfilled after payment has been successfully collected, the applicable amount will be refunded to the original payment method as appropriate.
5. Payment
Available payment methods are displayed during checkout.
Depending on the payment options available for your transaction, payments may include PayPal, Visa, or Mastercard.
Payments may be processed through third-party payment service providers. Those providers may process payment information according to their own terms and privacy practices.
You agree to provide accurate and authorized payment information when placing an order.
6. Shipping and Delivery
Toursouvenirsmerch currently ships within the United States.
Orders are generally processed within 1–3 business days.
Our shipping options include:
| Shipping Method | Processing Time | Shipping Time | Estimated Total Delivery Time | Shipping Cost |
|---|---|---|---|---|
| Standard Shipping | 1–3 business days | 5–10 business days | 6–13 business days | $5.99 |
| Express Shipping | 1–3 business days | 2–5 business days | 3–8 business days | $19.99 |
Free shipping is available on orders of $80.00 or more.
Our order cut-off time is 3:00 PM EST, Monday–Friday.
Delivery times are estimates and may be affected by carrier operations, holidays, weather, or circumstances outside our reasonable control.
Tracking information will be emailed after an order has been shipped.
For complete information, please review our Shipping Policy.
7. Returns and Refunds
Eligible returns may be requested within our 30-day return window.
Our current return terms include:
- Return Country: United States
- Return Method: Return by mail
- Return Shipping: Free for eligible returns
- Return Label: Provided for download and printing
- Restocking Fee: None
- Refund Method: Original payment method
- Refund Processing: 5–7 business days after the returned item is received and inspected
Refunds are issued to the original payment method used for the transaction, which may include PayPal, Visa, or Mastercard, depending on how the order was originally paid.
For complete eligibility requirements and return instructions, please review our Refund and Returns Policy.
8. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact our customer support team.
A replacement is available for confirmed damaged, defective, or incorrect items.
We may request your order number, a description of the issue, and photos when reasonably necessary to review the request.
Please refer to our Refund and Returns Policy for additional information.
9. Order Information
You are responsible for providing accurate information when placing an order, including:
- Name
- Email address
- Shipping address
- Billing information
- Contact information
If you notice an error after placing an order, contact us as soon as possible.
We will make reasonable efforts to assist before shipment, but changes may not be possible once an order has entered processing or has been shipped.
10. Promotions and Discounts
From time to time, Toursouvenirsmerch may offer promotional pricing, discount codes, or other offers.
Promotions may be subject to additional terms, including eligibility requirements, expiration dates, minimum purchase amounts, or product restrictions.
Promotional offers have no cash value unless otherwise stated or required by law.
11. Intellectual Property
Website content made available by Toursouvenirsmerch, including applicable text, graphics, logos, product presentation, page layouts, and other original content, may be protected by copyright, trademark, and other intellectual property laws.
You may use the website for personal, non-commercial purposes.
Nothing in these Terms grants you ownership of Toursouvenirsmerch intellectual property or third-party intellectual property displayed on the website.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, payment processors, shipping providers, analytics services, or other external services.
Third-party services operate under their own terms and privacy practices.
A link to a third-party website does not necessarily mean that Toursouvenirsmerch endorses every statement, product, service, or practice of that third party.
13. Privacy
Your use of Toursouvenirsmerch is also subject to our Privacy Policy and Cookie Policy.
These policies provide information about how personal information and cookies or similar technologies may be handled in connection with our website and services.
14. Prohibited Activities
You may not use Toursouvenirsmerch to:
- Violate applicable laws or regulations.
- Commit or facilitate fraud.
- Impersonate another person.
- Submit intentionally false information.
- Attempt unauthorized access to our systems.
- Distribute viruses, malware, or harmful code.
- Interfere with website functionality or security.
- Infringe the intellectual property or legal rights of Toursouvenirsmerch or others.
15. Website Availability
We aim to maintain reliable access to our website, but we do not guarantee that the website will always be available without interruption or error.
Website access may occasionally be limited because of maintenance, updates, technical problems, security concerns, or circumstances outside our reasonable control.
16. Disclaimer
We make reasonable efforts to maintain accurate and current information on our website.
However, to the extent permitted by applicable law, we do not guarantee that every website feature will always be uninterrupted, error-free, or available at all times.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable law.
17. Limitation of Liability
To the extent permitted by applicable law, Toursouvenirsmerch will not be responsible for indirect, incidental, special, or consequential losses arising solely from circumstances outside our reasonable control.
Any limitation in these Terms applies only to the extent permitted by applicable law.
Nothing in these Terms is intended to limit liability where such limitation is prohibited by law or to remove statutory consumer rights that cannot legally be waived.
18. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of our website, violation of these Terms, or infringement of the rights of another person.
This provision does not apply where prohibited by applicable law.
19. Governing Law
These Terms are governed by applicable laws of the United States and, where applicable, the laws of the state in which Toursouvenirsmerch operates, without limiting any mandatory consumer rights that may apply to you.
Nothing in this section is intended to deprive consumers of protections that cannot legally be waived.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, products, services, policies, business practices, or applicable legal requirements.
When changes are made, the updated Terms will be posted on this page and the Effective Date may be revised accordingly.
Your continued use of the website after updated Terms become effective is subject to applicable law.
21. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
22. Entire Agreement
These Terms, together with the policies referenced here and any applicable terms presented during checkout, constitute the terms governing your use of Toursouvenirsmerch and purchases made through our website, subject to applicable law.
23. Contact Information
If you have questions about these Terms of Service, your order, or our website, please contact us:
Toursouvenirsmerch
111 Bank St #154
Grass Valley, CA 95945
United States
Email: [email protected]
Phone: +1 (530)-477-1707
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM Pacific Time
Website: https://www.toursouvenirsmerch.com/