1. Introduction

Toursouvenirsmerch respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://www.toursouvenirsmerch.com/, purchase a product, communicate with our customer support team, subscribe to communications, or otherwise interact with our website and services.

By using Toursouvenirsmerch.com, you acknowledge the privacy practices described in this Privacy Policy.

2. Personal Information We Collect

The information we collect depends on how you interact with Toursouvenirsmerch and our website.

Information You Provide

When you place an order, contact us, submit information through the website, or subscribe to communications, we collect information you provide, including:

Name
Billing address
Shipping address
Email address
Phone number
Order and transaction information
Products purchased
Customer service communications
Information submitted through website forms
Information you voluntarily provide when contacting Toursouvenirsmerch

Payment information required to complete a transaction is processed through the payment methods available during checkout.

Customers should not send passwords or complete payment card information to Toursouvenirsmerch by email.

Information Collected Through the Website

When you visit Toursouvenirsmerch.com, technical and website-use information can be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website or page
Date and time of access
Website interactions
Cookie and similar technology identifiers

This information is used to operate the website, maintain functionality, understand website usage, protect transactions, and improve the customer experience.

3. How We Collect Information

Toursouvenirsmerch collects personal information through:

Orders placed through Toursouvenirsmerch.com
Checkout and transaction processes
Customer account or website forms
Customer support communications
Email or marketing subscriptions
Cookies and similar website technologies
Services used to operate the website, process transactions, fulfill orders, deliver purchases, maintain security, and support business operations

We collect and use information only for purposes connected with operating Toursouvenirsmerch, providing our products and services, supporting customers, and meeting applicable business and legal requirements.

4. How We Use Personal Information

Toursouvenirsmerch uses personal information to:

Process and manage customer orders
Complete transactions
Arrange shipment and delivery
Provide order confirmations
Provide shipping and tracking information
Communicate with customers about orders
Process eligible returns or refunds
Respond to customer questions and support requests
Maintain customer accounts and website functions
Operate and maintain Toursouvenirsmerch.com
Diagnose technical problems
Improve website functionality and customer experience
Detect and help prevent fraudulent or unauthorized transactions
Protect the security of our website and services
Maintain transaction, accounting, and business records
Comply with applicable legal obligations
Send promotional communications when a customer has subscribed or when otherwise permitted by applicable law

We do not use personal information for a materially different purpose without providing additional notice when required by law.

5. Cookies and Similar Technologies

Toursouvenirsmerch.com uses cookies and similar technologies to support website functionality and understand how customers interact with the website.

Cookies are small data files or identifiers stored on or associated with your browser or device.

Cookies and similar technologies can be used for purposes including:

Maintaining website functionality
Supporting shopping cart and checkout functions
Remembering website preferences
Maintaining customer sessions
Measuring website traffic and interactions
Understanding how visitors use website pages
Measuring marketing activity
Supporting fraud prevention and website security

You can manage cookies through your browser settings and through any privacy or cookie controls made available on Toursouvenirsmerch.com.

Disabling certain cookies can affect website, shopping cart, account, or checkout functionality.

6. Payment Processing

Payments made through Toursouvenirsmerch.com are processed using the payment methods available during checkout.

Information necessary to complete a payment can be transmitted to and processed by payment services involved in the transaction.

Toursouvenirsmerch uses payment information for purposes connected with completing purchases, confirming transactions, processing applicable refunds, preventing fraud, and maintaining transaction records.

Toursouvenirsmerch does not require customers to provide complete payment card details through customer support email.

7. Order Fulfillment and Shipping

Toursouvenirsmerch uses customer information as necessary to process, prepare, ship, deliver, and support customer orders.

Information used for order fulfillment can include:

Customer name
Shipping address
Email address
Phone number
Products ordered
Order number
Shipping and tracking information

Information necessary for delivery can be disclosed to companies involved in processing, transporting, or delivering an order.

Toursouvenirsmerch currently ships products within the United States.

8. Marketing Communications

When you subscribe to promotional communications from Toursouvenirsmerch, we use the contact information you provide to send information about products, promotions, store updates, or offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting Toursouvenirsmerch.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications necessary to manage an existing order or customer relationship.

These communications can include:

Order confirmations
Shipping updates
Tracking notifications
Return or refund communications
Customer support responses
Security or account-related notices

9. How We Disclose Personal Information

Toursouvenirsmerch discloses personal information only when reasonably necessary to operate our business, provide our services, complete customer transactions, or meet legal obligations.

Personal information can be disclosed to organizations that assist with:

Payment processing
Order processing
Shipping and delivery
Website hosting and operation
Website functionality and technical support
Analytics and website performance
Customer communications
Marketing services
Fraud prevention and security
Customer support
Accounting and professional services

We disclose only the information reasonably necessary for the relevant service or business function.

Toursouvenirsmerch can also disclose personal information when reasonably necessary to:

Comply with applicable law
Respond to a valid legal request
Protect the rights, property, or safety of Toursouvenirsmerch, our customers, or others
Investigate suspected fraud or unauthorized activity
Enforce applicable website terms and policies
Protect the security and integrity of our website and services

10. Data Security

Toursouvenirsmerch uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to personal information is limited to situations where the information is needed for legitimate business, operational, customer service, transaction, or legal purposes.

No website, electronic transmission, or electronic storage method can be guaranteed to be completely secure. Toursouvenirsmerch therefore cannot guarantee absolute security of information transmitted through or stored in connection with our website.

Customers are encouraged to protect their account credentials and avoid sending sensitive information through unsecured communication methods.

11. Data Retention

Toursouvenirsmerch retains personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate business or legal requirements.

Personal information can be retained for purposes including:

Processing and documenting orders
Maintaining transaction records
Providing customer support
Processing returns or refunds
Resolving disputes
Handling payment disputes or chargebacks
Preventing fraud and misuse
Maintaining accounting and tax records
Complying with legal obligations
Establishing, exercising, or defending legal claims

Retention periods vary depending on the type of information, the purpose for which it is maintained, and applicable legal requirements.

When personal information is no longer reasonably required, Toursouvenirsmerch can delete, anonymize, or otherwise dispose of the information in accordance with applicable requirements.

12. Children’s Privacy

Toursouvenirsmerch.com and Toursouvenirsmerch products are intended for a general audience and are not directed to children under the age of 13.

Toursouvenirsmerch does not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to Toursouvenirsmerch, please contact us using the information provided in the Contact Information section below so that we can review the matter and take appropriate action.

13. Your Privacy Rights

Depending on your location and applicable law, you can have certain rights regarding personal information maintained about you.

These rights can include the right to:

Request access to personal information
Request correction of inaccurate personal information
Request deletion of eligible personal information
Request information about how personal information is collected or used
Request information about disclosures of personal information
Withdraw consent where processing relies on consent
Opt out of promotional communications
Exercise other privacy rights provided under applicable law

Privacy rights are subject to applicable legal exceptions and record-retention requirements.

To submit a privacy-related request, contact Toursouvenirsmerch using the information provided below.

We can request information reasonably necessary to verify your identity and confirm that a request relates to personal information associated with you.

14. California Privacy Rights

California residents can have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), when those laws apply to Toursouvenirsmerch and the relevant processing activity.

Applicable rights can include the right to:

Know the categories of personal information collected
Know the categories of sources from which personal information is collected
Know the business or commercial purposes for collecting, using, selling, or sharing personal information
Know the categories of third parties to whom personal information is disclosed
Request access to eligible personal information
Request correction of inaccurate personal information
Request deletion of eligible personal information
Opt out of a sale or sharing of personal information when applicable
Limit certain uses or disclosures of sensitive personal information when applicable
Receive equal service and not be unlawfully discriminated against for exercising applicable privacy rights

The availability of a particular right depends on applicable California law and the nature of the personal information or processing activity involved.

California residents can submit privacy requests using the contact information provided in this Privacy Policy.

We can request information reasonably necessary to verify the identity of the person submitting a request.

An authorized agent can submit an eligible request on behalf of a California resident where permitted by applicable law and subject to appropriate verification.

If Toursouvenirsmerch engages in activities that require a specific California privacy opt-out mechanism, the applicable privacy controls will be provided as required by law.

15. International Data Processing

Toursouvenirsmerch currently sells and ships products within the United States.

Certain technology and operational services used to support Toursouvenirsmerch.com can process or store information in locations different from the location of the customer.

When personal information is processed across jurisdictions, Toursouvenirsmerch takes reasonable steps to ensure that the information is handled in accordance with applicable privacy and data protection requirements.

16. Third-Party Websites and Services

Toursouvenirsmerch.com can contain links to websites, platforms, or services operated by third parties.

When you leave Toursouvenirsmerch.com or interact directly with a third-party website or service, that third party’s own terms and privacy practices can apply.

Toursouvenirsmerch does not control the independent privacy practices of third-party websites and services.

We encourage customers to review the applicable privacy information before submitting personal information directly to a third-party service.

17. Changes to This Privacy Policy

Toursouvenirsmerch can update this Privacy Policy to reflect changes to our website, services, business practices, legal requirements, or privacy practices.

When this Privacy Policy is updated, the revised version will be published on this page and the Last Updated date displayed at the top of this Privacy Policy will be changed.

If a change materially affects how personal information is handled, Toursouvenirsmerch will provide additional notice where required by applicable law.

The current version of this Privacy Policy is identified by the Effective Date and Last Updated date displayed at the beginning of this page.

18. Contact Information

If you have questions about this Privacy Policy, Toursouvenirsmerch’s privacy practices, or a request concerning your personal information, please contact us:

Toursouvenirsmerch
111 Bank St #154
Grass Valley, CA 95945
United States

Email: [email protected]
Phone: +1 (530)-477-1707
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM Pacific Time
Website: https://www.toursouvenirsmerch.com/

When submitting a privacy request, please provide enough information for us to understand and appropriately respond to your request.

Please do not send passwords or complete payment card information by email.